Friday, May 29, 2020

Massive Server Move Last Night

Massive Server Move Last Night Last night we made significant changes hopefully they wont affect you and how you use JibberJobber but I thought Id let you know what were up to. About six months ago our current hosting company (where our server was hosted for the last 3+ years) informed me that they were changing direction and not going to host sites anymore.   This was sad because I had worked with the owner for many years before and knew him to be an amazing server guy. In the course of doing research I found a new server guy who had pretty much everything I was looking for.   As an IT person, I look for character, skillset and customer service first the technology is a given.   I was looking for a partner who would take ownership in the service they would provide.   (note: this is not a legal partner, nor someone who has equity in JJ) Over the last few months my team and his team have been involved in planning, testing, and some dry runs.   There is really no good time to do something like this many things can go wrong.   Midnight for us is daytime in other parts of the world and we have signups from over 100 countries so really, there isnt a best time. But we bit the bullet last night I noticed the last emails from my team were around 4 and 5am basically saying its done, tested, and let us know if there are problems. I know the limits of Quality Assurance testing and how great users are so of course I woke up this morning to a problem from someone trying to buy the LinkedIn DVD with just a few phone calls I got that resolved. Anyway, this move means many things for us and you hopefully the biggest change youll see is a FASTER JibberJobber.   Ive seen it perform faster and this was definitely becoming an issue. If you have ANY problems bugs, errors, or the system isnt doing what you think it should, please use the Contact Us form to let the team know. Thank you for your patience and a HUGE THANK YOU to my team who was up all night (after testing and prepping all day) to make this as smooth as we hoped it would be! Now that we have this behind us we can start working on some of those work orders weve been anxious to address! Massive Server Move Last Night Last night we made significant changes hopefully they wont affect you and how you use JibberJobber but I thought Id let you know what were up to. About six months ago our current hosting company (where our server was hosted for the last 3+ years) informed me that they were changing direction and not going to host sites anymore.   This was sad because I had worked with the owner for many years before and knew him to be an amazing server guy. In the course of doing research I found a new server guy who had pretty much everything I was looking for.   As an IT person, I look for character, skillset and customer service first the technology is a given.   I was looking for a partner who would take ownership in the service they would provide.   (note: this is not a legal partner, nor someone who has equity in JJ) Over the last few months my team and his team have been involved in planning, testing, and some dry runs.   There is really no good time to do something like this many things can go wrong.   Midnight for us is daytime in other parts of the world and we have signups from over 100 countries so really, there isnt a best time. But we bit the bullet last night I noticed the last emails from my team were around 4 and 5am basically saying its done, tested, and let us know if there are problems. I know the limits of Quality Assurance testing and how great users are so of course I woke up this morning to a problem from someone trying to buy the LinkedIn DVD with just a few phone calls I got that resolved. Anyway, this move means many things for us and you hopefully the biggest change youll see is a FASTER JibberJobber.   Ive seen it perform faster and this was definitely becoming an issue. If you have ANY problems bugs, errors, or the system isnt doing what you think it should, please use the Contact Us form to let the team know. Thank you for your patience and a HUGE THANK YOU to my team who was up all night (after testing and prepping all day) to make this as smooth as we hoped it would be! Now that we have this behind us we can start working on some of those work orders weve been anxious to address!

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